As a leader, it’s tempting (but unrealistic) to hope that everything will return to normal. Instead, seize this opportunity to recalibrate your personal, team, and company operating models.
Reflect on these questions to get started:
- What personal qualities do you bring to the table today that you should carry into the future? Maybe you have become more focused, or communicated with your team more clearly during the disruption. If those skills helped keep your organization afloat, don’t let them fade away.
- How, practically, should you hold yourself accountable? How will you ensure that others help hold you accountable? Setting measurable goals and tracking progress have always been part of good leadership, but they are even more essential now. Your transparency will create trust among your team.
The luxury of living in our old comfort zone has been taken away
- Is your “to do” list holding you back? Try creating a “to be” list to lift you past everyday tasks and point you in a new direction.
- What have you already done to adapt to your new circumstances? List the changes you’ve made in business operations and identify those that you need to retain. This exercise can also help you feel less overwhelmed by the wave of disruption.
Invite your team to reflect on these questions with you. Recalibrate your expectations of your team and communicate honestly with them.
The luxury of living in our old comfort zone has been taken away. The people you are leading have big expectations of you. They want you to be perfect and often forget that you are human. But the more human you are with them, the more trust and empathy they lend to you. And on this foundation of trust, you can build a successful future.
Sherri Miller, Founder and CEO
Center For Extraordinary Success